2 Series Fans
For non-platform fans/remotes (Hunter 2 series models), complete the following:
1.Turn the light switch off and then back on again
2. Power your fan off using the wall switch or circuit breaker
3. Remove the batteries from the handheld remote and change the Dip switches on the remote transmitter and receiver ensuring they both match. (Not all receivers have dip switches.)
4. Restore power to fan
5. Re-install batteries in remote
6. Press and release the High/3, Medium/2 and Low/1 buttons on the remote within 30 seconds. Check for that the fan and light are working properly.
5 Series Fans
For these fans' controls, complete the following:
1.Turn the light switch off and then back on again
2. Within 3 minutes, hold down the 'Fan Off' button while pressing the light button twice on the handheld remote or wall control
3. If not resolved, simply repeat the process (up to 3 times)