1. Why is SIMPLEconnect® being rebranded as HunterSMART™?
We are evolving our technology branding to HunterSMART™ to better align with our mission of delivering intuitive, Wi-Fi-enabled smart home solutions. The name HunterSMART™ makes it clearer to consumers that these products are designed for seamless smart home integration.
2. Does this mean the technology is changing?
No, the technology remains the same—only the name is changing. HunterSMART™ products will continue to offer the same reliable Wi-Fi connectivity, smart home compatibility, and ease of use that SIMPLEconnect® provided.
3. Will my existing SIMPLEconnect® fan still work?
Yes! If you own a SIMPLEconnect®-enabled fan, it will continue to function exactly as before with no changes to its smart features or app connectivity.
4. Do I need to update my app or settings?
No, the HunterSMART™ rebrand does not impact your app settings, home automation integrations, or product performance. Everything will continue to work as usual.
5. What types of products are included in HunterSMART™?
The HunterSMART™ lineup includes Wi-Fi ceiling fans.
6. Will HunterSMART™ products still work with Alexa, Google Home, and Apple HomeKit?
Yes! HunterSMART™ products will continue to support Amazon Alexa, Google Assistant, and Apple HomeKit, just like SIMPLEconnect® did.
7. Will this affect customer support or warranties?
Not at all! Our customer support and warranties remain unchanged, and we continue to stand behind our smart home technology.
8. Where can I find HunterSMART™ products?
HunterSMART™ products will be available on HunterFan.com, major retailers, and online marketplaces. Look for the HunterSMART™/SIMPLEconnect® branding on packaging and product listings.
9. Can I still find SIMPLEconnect® branding anywhere?
During this transition, you may still see SIMPLEconnect® branding on some materials, but rest assured, the technology remains the same under the new HunterSMART™ name.
10. Who can I contact if I have questions?
If you have any questions, our customer support team is happy to help. Contact us at (888) 830-1326 or customercare@hunterfan.com for assistance